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| SOFTWARE MAINTANANCE |
Software maintenance is the process of modifying a software system or component after delivery to correct faults, improve performances or other attributes, or adapt to a changed environment
Software maintenance is the totality of activities required to provide cost-effective support to a software system. Activities are performed during the pre-delivery stage as well as the post-delivery stage. Pre-delivery activities include planning for postdelivery operations, supportability, and logistics determination. Post-delivery activities include software modification, training, and operating a help desk.
Software maintenance is central to the mission of many organizations. Thus, it is natural for managers to characterize and measure those aspects of products and processes that seem to affect cost, schedule, quality, and functionality of a software maintenance delivery. This article answers basic questions about software maintenance for a single organization and discusses some of the decisions made based on the answers. These examples form a useful basis for other software maintenance managers to make better decisions in the day-to-day interactions that occur on their programs.
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| Focus Your Future |
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We provide the full services, Computerized Maintenance, Management Information Systems, professional services. These services include: technical support, training, implementation and tools to measure the results. | |
After your website is built, we can perform routine maintenance on it to keep you site look fresh and full of life. Depending on the extent of the maintenance, we have a plan suited for your requirements. We can help you maintain your site with fresh content, link checking, forum moderation, e-mail supporting and database management.
There are at least four areas of website maintenance and web site management: |
| 1. Content |
Software preparation and transition activities, such as the conception and creation of the maintenance plan, the preparation for handling problems identified during development, and the follow-up on product configuration management. |
| 2. Technology |
| Technology changes so fast that some say a "web year" is one month! A site begins to look and act old without updating. Furthermore components of the site can malfunction, requiring maintenance. |
| 3. Community development and marketing |
| The visitors and activity should increase. This building of the community requires promotion and regular creative improvement. |
4. Response and customer service |
| Site visitors, customers and members often need a response. They may have questions, comments, complaints and suggestions. We can handle your customer support. |
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| Software Maintenance and Enhancement |
Typically, a software product spends more than half of its life cycle in maintenance and support. However, planning for this stage of the product's life is at times surprisingly inadequate. This often happens because project managers, software developers and customer requirement analysts are too much obsessed with the challenges of software development and fail to devote proper attention and effort to software maintenance and support.
In order to stay above competitors, technology vendors need to make sure that their products and solutions are updated and enhanced on a regular basis, and have all the features and functionalities as required and expected by their customers.
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